Shipping policy
Shipping Policy
Last updated: June 2026
At Aidans Furniture, we work with trusted suppliers and fulfillment partners across North America to bring quality furniture and home products directly to our customers.
Processing Times
Orders are typically processed within 1–5 business days after payment is received.
Processing times may vary depending on product availability, supplier location, holidays, and demand.
Shipping Times
Estimated delivery times:
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Canada: 5–21 business days
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United States: 5–21 business days (where available)
Some oversized furniture items may require additional transit time.
Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
Order Tracking
Tracking information will be provided when available. Customers will receive tracking details by email once their order has been shipped.
Multiple Shipments
Items ordered together may arrive separately if they are shipped from different suppliers or warehouse locations.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Promotional free shipping offers may apply to selected products or order values.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
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Your order number
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Photos of the damaged item
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Photos of the packaging
This information helps us resolve the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Aidans Furniture is not responsible for delays, losses, or additional charges resulting from incorrect addresses supplied during checkout.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to factors outside our control.
We appreciate your patience and understanding if unexpected shipping disruptions arise.
Contact Us
For shipping questions or order updates, please contact:
Aidans Furniture
Email: aidansmi890@gmail.com
Phone: 250-735-4792
Website: aidansfurniture.ca